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Three months ago, we purchased an Eye-Fi Mobile X2 SD Card for our digital camera. We’ve taken the Eye-Fi on three different trips and wanted to share our review. Overall, we like the card and the idea behind it. When it works, it works great. But it could still use improvement.
Setup
Setting up the Eye-Fi card is easy. You plug the card into the card reader (one is supplied) and connect it to your computer. Once it’s connected, the software you need to install on your computer is included on the card. You can have it setup and working in less than 2 minutes.
The documentation included with the card is very poor. You get a small sheet of paper (at least it appears to be paper, cheap onion-skin may be a better description) with the steps printed in a very light ink. It’s extremely hard to read even if your vision is 20/20. Luckily, the Eye-Fi website also has the information you need. If you’re spending $80 for a memory card, Eye-FI should include some basic instructions that are at least readable.
Initial Test
Once setup was complete, we put the card in the camera. We used a Canon G12. Most digital cameras that are fairly new and from major manufacturers support the card.
On our initial test, we couldn’t get the card to connect wirelessly to our computer. We tried over and over, reread the instructions, but no luck. We called support. The first time we called (around 9AM MT on a weekday), we were on “eternal hold” for about 10 minutes and gave up. We called back a few hours later in the early afternoon and our call was answered immediately.
The support person was very pleasant. We stepped through all of the instructions again, twice, but still no luck. After a short time on hold, he suggested reformatting the card with the camera. Once the card was reformatted and we went back through the setup steps again, it worked fine and we haven’t had a problem since. We took a few sample pictures with support on the phone and they uploaded without issue.
Purchasing Add-Ons
After setting up the card, you have options to purchase “service add-ons” to the card. You can do that at any time. You have three services to choose from: Geotagging, Web Sharing and Hotspot.
The Geotagging service will automatically geo-tag your photos for you as you take them, assuming there are wi-fi routers in the area. It uses the wi-fi routers to coordinate and pinpoint the location data to write to your photo. Newer cameras have geotagging built-in, so you may not need this. Remember also that the service merely “triangulates” the Geo data based upon available Wi-Fi signals in the area, so it may not be 100% accurate.
Web sharing is already included with the Mobile X2 card. The add-on service here is to allow you to keep your photos on the Eye Fi sharing site beyond 7 days and also gives you unlimited storage. This is an annual service.
The hotspot service allows your photos to automatically upload to your computer and the web sharing service automatically. When you’re in an area that has an accessible Wi-Fi hotspot (there are tens of thousands across the US) the card will automatically upload it’s photos for you. This was the one service we did order. It’s one way to protect against your photos being lost if your camera is misplaced, lost or stolen while you’re out and about. It’s also a great “backup” system should the card or camera “flake out” during your trip. We really like this feature.
The prices on these services vary, but average around $30 per year, each. The bad news is, is that this fee is “per SD card”, not “per customer”. This is not very convenient for those that may have more than one Eye-Fi card. It can get expensive very quickly. Usually, we carry three or four cards with us on each trip. All are for use in the same camera. Eye-Fi really needs to come up with better pricing for customers with multiple cards.
Uploading Options
The Eye-Fi Mobile X2 card, gives you multiple options for uploading photos wirelessly from the camera. In addition to uploading to your computer, there’s also options to upload to your iPhone, iPad or Android devices.
Day to Day Use
For our first real outing with the card, other than just trying it at home, we took the card in our camera to NYC for a long weekend. It worked flawlessly. We paired the card with our iPhone and as we took photos out and about town, they were automatically uploaded to our iPhone as we went. That was perfect for sharing photos on the spot with friends without having to wait until we got back to the hotel to upload them. Since NYC obviously has a ton of hotspots throughout the city, our photos were also uploaded directly to the Eye Fi site and our computer at home. Very cool.
Next we took the card to Seattle for a weekend. Pretty much the same story as NYC, except for our photos didn’t upload quite as often to the Eye Fi sharing site. I chalk that up to the fact that hotspots weren’t quite as dense as they are in NYC. Otherwise, it worked flawlessly.
Our final test was to take it on our trip to the Maldives. When we travel on longer trips, we take a laptop, an iPad and our iPhone. Our main test on this trip was to see how it performed uploading photos to various devices. While it uploaded to each device just fine, changing where the card uploads photos to is a pain.
The only way to “redirect” where photos upload to is to reinsert the card into the laptop and reconfigure it to upload to a different device. Optimally it would upload photos to any device nearby that it can connect to, without “reprogramming” the card. We also found out that counter to the Eye-Fi claim that it works with almost any SD card reader, it doesn’t work with them all. We have a basic SD card reader that we always travel with, so we left the Eye-Fi SD card reader that came with the card at home. Big mistake. We were now “stuck” with having the card upload photos to the last device programmed on it, which happened to be our iPhone. So, now we were stuck with having our photos upload automatically to the iPhone, instead of our other devices. It’s certainly not the end of the world, because you just remove the card from the camera and upload photos manually to any device. But, since you’re paying about 3x for this card, what you could for any other decent SD card on the market, we would prefer it work more seamlessly with multiple devices.
Our Overall Impressions
PROS: The Eye-Fi Mobile X2 card is a great idea. And, if you’re primarily syncing with just a single device, it works great. Sharing photos via the web just minutes after a photo is taken is a great feature. Eye-fi makes it easy to backup photos without user intervention very handy. If you lose your camera while traveling, you now at least have a good shot at saving your photos.
CONS: Documentation included with the card for initial setup either needs to be improved or just simply direct people to the website. There needs to be a better way to easily change devices that can upload to, without having to change settings on the card via computer. If you don’t have access to your computer while you travel, you better make sure you have it set appropriately to upload to the right destination before you leave. Add on services for the card need to be less expensive if you own multiple cards, especially since you’re already paying a premium for the cards.
OVERALL: Is it worth 3x what you’d pay for other SD cards? If you do a lot of traveling, yes. That’s exactly why we purchased it. It makes sharing photos quickly much simpler and is an easy way to backup photos throughout the day (assuming you purchase the hot spot service).
Other reviews: Consumer Reports, TulsaWorld




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